Q1: How does Zibo Yinxuan guarantee the quality?
A1:a. Zibo Yinxuan produces graphite blocks and strictly follows ISO 9001:2015 standard for quality control.
b. Graphite material is inspected and evaluated to ensure its guarantee before processing in our own laboratory.
c. Specially assigned inspectors check the measured values during machining.
d. The second measurement check before packing.
e. Safe packing will be inspected before shipment.
Q2: What after-sales service can Zibo Yinxuan provide?
A2:a. After the graphite products leave from our factory, our logistics staff will closely track the goods until they are
delivered safely.
b. Our business and technical staff are at your disposal during the application period. Any email will be replied within 12 hours
and a solution will be given within 24 hours.
c. For the confirmed quality claims, Zibo Yinxuan will take responsibility and replace it with
New products or payment compensation.
Q3: What is Zibo Yinxuan's specialty?
A3:a. Zibo Yinxuan supplies quality control from graphite material to graphite finished parts
throughout the process.
b. Zibo Yinxuan can carry out antioxidation, impermeability, wax and resin impregnation and purification treatment of graphite
finished products to improve the life and performance of graphite.
c. Zibo Yinxuan team serves customers with a strong sense of service from product quality control, packaging, delivery to
after-sales service.
d. Zibo Yinxuan is a trustworthy and honest graphite manufacturer.
Q4: What's the shipping time?
A4: Generally within 10~20 days after the order is confirmed.
We have a high degree of flexibility in delivery time, and for urgent orders, we will do everything possible
Delivered in the shortest possible time.
Q5: What is the export percentage of the whole business of Zibo Yinxuan?
A5: More than 95%. Main customer distribution: South Korea, Japan, Indonesia, Malaysia, Taiwan, South Africa, Russia, Austria,
Germany, the United Kingdom, Spain, France, Italy, Luxembourg, the United States, Australia, New Zealand, Argentina, etc.
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